Flagship civic-tech case study

Há Combustível

A community-powered civic platform mapping fuel availability in real time during Mozambique’s 2026 fuel crisis.

Live snapshot

What made it work

7,778+community reports
3cities covered
0cost to the user

Overview

Community intelligence, turned into immediate public value

Há Combustível was launched in April 2026 during a national fuel shortage to help people quickly understand which stations had fuel, which had queues, and which were empty.

Instead of requiring a dedicated app, the platform was designed to work directly in the browser, making it fast to access, easy to share, and realistic for people operating with limited time, bandwidth, or device constraints.

The project demonstrates the type of low-cost, high-utility civic technology that Nowledge wants to build: simple enough to be used immediately, but robust enough to generate collective intelligence in moments of pressure.

Why it matters

Key characteristics

Bilingual PT/EN access for a broader community
No app install required
Built around community reports instead of centralized data collection only
Replicable model for other essential public services

Crisis data snapshot

Six months of community data on the fuel shortage

From April to October 2026, Há Combustível turned thousands of small community signals into a cumulative record of scarcity, queues, rationing, and local differences across Maputo, Matola, and Beira.

7,778community reports

Cumulative data from April to October 2026

6 monthsof monitoring

Attention lasted days; scarcity lasted months

1,146written observations

Free-text evidence added directly by users

Zero costdigital infrastructure

Operated without a dedicated server

Street-level data

An unannounced rationing system emerged.

Community observations exposed limits and informal rules that did not appear in official statistics.

Per-car limits mentioned

1,000 MT21
1,500 MT7
2,000 MT4
3,000 MT2
500 MT2

37 mentions of a limit were found in the observations.

“They are filling 1,000 meticais per car.”
“No limit, but they do not accept jerrycans.”
“Only people with a password can fill up.”
“Maximum 1,000 MT — but if you push, they fill the tank.”
42reports of gallons or jerrycans being refused
27stations found closed
1,146observations written by users

The cost in time

Half an hour per tank. Every day.

Waiting became a measurable daily cost for people trying to find fuel.

37 minaverage wait
21%waited more than one hour
2,380queues timed

Stations out of fuel, by time of day

Cumulative data from April to October 2026 · 7,778 reports.

Geography

There was not one crisis. There were dozens of local ones.

Neighbourhood-level data shows how sharply the experience changed from one place to another.

Worst experience

NeighbourhoodNo fuelWait
COOP28%46 min
Museu32%43 min
Baixa23%42 min
Polana Cimento27%41 min
Aeroporto34%40 min

Best experience

NeighbourhoodNo fuelWait
Casa Branca17%29 min
Marracuene16%30 min
Tchumene21%32 min
Zimpeto18%32 min
Machava Sede16%33 min
Where fuel was missing more often, people also waited longer — the two measures moved together.

Neighbourhoods with 80+ reports and 40+ timed queues.

The cycle

Attention lasted days. Scarcity lasted months.

Reports surged during visible peaks, while the underlying shortage kept returning over the following months.

Reports received during the week

% of stations with a queue or no fuel

Weeks with 30+ reports are shown. The two charts use different scales and are not directly comparable.

Why this matters

None of this was recorded anywhere else.

The 1,000-meticais rationing, one-hour queues, and the neighbourhoods where fuel was hardest to find do not appear in an official statistic.

This evidence exists because thousands of people stopped for thirty seconds to report what they saw.

That is what civic data is: evidence that only exists because people built it together.

CoverageMaputoMatolaBeira
Initial crisis report

Historical snapshot covering 14–23 April 2026.

Open initial report — April 2026

Impact model

What this case study proves

Civic technology

Public value at speed

A focused digital product can reduce uncertainty and improve decision-making for thousands of people during a fast-moving public challenge.

Community signal

Collective reporting works

People will contribute data when the tool is useful, lightweight, and clearly designed to solve a shared problem.

Nowledge model

Practical intelligence in action

The platform embodies Nowledge’s operating philosophy: accessible technology, contextual data, and intelligence that helps people act in the present.

The woman behind the platform that helped motorists during the fuel crisis

Press & recognition

Carta da Semana25 April 2026

Featured in Carta da Semana

The platform and its creator, Kathleen Angulo, were profiled by Carta da Semana in a feature story about the role Há Combustível played during Mozambique’s fuel crisis.

The woman behind the platform that helped motorists during the fuel crisis